A few weeks back, we wrapped up our First Responder series on the Command Pod with a fantastic session interviewing Emergency Management Professionals. Hosting experienced professionals to discuss strategic planning topics like Business Continuity, federal compliance, and building strong partnerships with local emergency teams was a great way to close out the series Liz Rupert and I have been leading over the last few months.
Since that episode, we've been reflecting on how we at Joffe can further support our event and venue partners in planning for the long term. A robust preparedness plan goes beyond the immediate – it’s about setting up a sustainable framework that grows with your organization’s needs. Here are some key principles that we've found make a real difference:
Aligning with key objectives - Your safety strategy should directly support your operational goals, aiming to support safety protocols that enhance, rather than disrupt, your event experience.
Developing partnerships with local agencies - Working closely with law enforcement, fire departments, and EMS ensures that your plan is well-integrated with the larger community response network.
Incorporating drills and exercises - Regularly practicing and evaluating drills helps refine your response strategies and prepares everyone involved to act confidently during real emergencies.
Engaging all stakeholders - Creating opportunities for meaningful engagement for staff, vendors, and responders strengthens the ability of all personnel to work as part of a coordinated team.
This month, we’re continuing to highlight tools and opportunities to help build or refine your master preparedness plan. Whether it’s through Industry Safety Day Louisville 2025, our Evacuation Drill Planning Toolkit, or episodes of the Command Pod, we are committed to supporting you every step of the way. If you’d like to talk through your planning strategies or explore ways we can collaborate, we’d love to connect.
Are your event and venue teams prepared for emergencies requiring evacuation? Download our free toolkit from the Event Hub and get step-by-step guidance on planning, running, and evaluating effective evacuation drills.
This guide introduces practical steps for events and venues to develop a long-term safety plan, aligned with key objectives, community partnerships, and evolving risks. Explore how to engage stakeholders, conduct effective drills, and use technology to build a resilient operation that thrives over time.
We provide medical professionals to THOUSANDS of events across the country
Ford Theater
The Ford Theater came alive with laughter and nostalgia as audiences celebrated the 50th anniversary of Young Frankenstein. Joffe’s team ensured that the only surprises were on stage, supporting the theater staff to deliver a seamless and safe experience.
Ragnar Arizona Trail
Teams participated in an epic running adventure in the desert of McDowell Mountain Regional Park just outside Phoenix. Our dedicated personnel were ever-present, providing essential support and medical services, day and night.
Atlanta Symphony Orchestra
Fans of Malcom Gladwell were captivated by the author's signature mixture of storytelling and insightful perspectives. The Joffe team worked alongside venue staff to create a safe and memorable experience for all in attendance.
Manae was born and raised in Osaka, Japan, and moved to Los Angeles as a teenager. Previous experience includes time in the marketing and finance industries. Manae started at Joffe as an EMT in 2021 before being promoted to part-time supervisor in 2023. She continued to excel as a patient care provider and leader in the organization, which culminated in her promotion to Event Safety Manager in October of 2024. Additionally, Manae also wears the hat of Business Development Manager at Joffe's sister company, Get CPR Done.
In her free time, Manae enjoys spending time with her friends and family, attending concerts, watching movies and sports, and traveling both domestically and internationally. Manae is also pursuing an MBA at Cal State Long Beach, with graduation set for May 2025.
Industry Safety Day Louisville 2025
Following the success of the inaugural Industry Safety Day last month in Atlanta, we are pleased to announce that a second Industry Safety Day will be held in partnership with Running USA preceding the 2025 Industry Conference.
The Safety Day curriculum will include focused training on crisis management strategy and planning including risk assessment, effective communication and response and recovery. The second session will be a workshop led by certified instructors, focusing on hands-on practice with the latest techniques in cardiopulmonary resuscitation, automated external defibrillator (AED) use, and choking emergencies, tailored to both adult and pediatric situations. Participants will have the opportunity to receive their two-year Healthy & Safety Institute (HSI) certification.
Don't miss this chance to enhance your Industry Conference experience!
What You Don’t Know About Your Medical Plan Could Hurt You
Mark your calendars for November 25th, when The Command Pod delves into medical plans – a key component of event and venue safety. Join us as Joffe's National Director of Event Safety, Alex Soltero, discusses how understanding medical challenges and resources can enhance safety, improve guest experiences, and boost your bottom line.
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